Graftie handles your WhatsApp, phone, bookings, quotes, invoices and follow-ups so you can stay on the tools. He answers straight away, sends quotes, books jobs in, takes payments and keeps customers in the loop. You do the graft, he does the admin.
From sole traders to multi-van crews, if you answer the phone for a living, Graftie's for you.
From first enquiry to paid invoice, Graftie handles the whole lot, start to finish.
Customers message you on WhatsApp, call your number, or chat on your website. Graftie replies straight away on all of them, quotes, availability, whatever they need.
Customer describes the job, Graftie asks the right questions, checks your pricing and sends a proper itemised quote.
Checks your calendar, books jobs in, sends confirmations and handles rescheduling without you having to chase.
Chases unanswered quotes, re-engages past customers and sends post-job thank-yous automatically.
Every enquiry, quote, job and customer in one place. Searchable history so nothing falls through the cracks.
Each evening: enquiries in, quotes sent, jobs booked, revenue and what's coming up. Delivered to your phone.
Sends automatic updates during a job: on the way, running late, job's done. Keeps customers happy without you picking up the phone.
Customers send voice notes on WhatsApp. Graftie transcribes them, understands the enquiry and replies in text.
Graftie plugs into the services you already use. One dashboard, everything talking to everything.
Reads and updates your job schedule. Books, reschedules and blocks slots automatically.
Sends payment links, takes deposits and sends automatic thank-yous when customers pay.
Syncs invoices and contacts to Xero so your books stay up to date without manual entry.
Customers who prefer email get the same instant replies.
More integrations on the way, including Microsoft 365, GoCardless and QuickBooks.
No training, no faff. Just tell Graftie about your business and he's away.
Your services, pricing, area, hours and crew size. That's the lot. Graftie picks it all up and pre-fills trade-specific pricing suggestions you can tweak.
Link your WhatsApp number by scanning a QR code. Connect Google Calendar, Stripe and Xero with one click. Graftie starts handling everything through the same apps your customers already use.
Graftie answers enquiries, sends quotes, books jobs in, takes payments, follows up and sends your daily summary, 24/7. You just turn up and do the work.
Built in Glasgow, tested with real trades businesses, designed for the way you actually work.
"We were missing calls left, right and centre while we were on jobs. Graftie's taken all that off us. He handles the WhatsApp while we're up to our elbows in pipework. Customers get a reply straight away and we get the bookings. Paid for himself in the first week."
We're taking on new trades businesses each week. Start your free trial →
This is a real conversation flow, from customer enquiry to a proper quote. No signup needed.
No hidden fees. No surprises. Cancel anytime. 14-day free trial, no card needed.
For sole traders and small outfits.
For growing crews with multiple engineers on the road.
For multi-van operations and larger firms.
All plans include WhatsApp, web chat, CRM and follow-ups. Upgrade or downgrade anytime.
Everything you need to know before getting started.